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FULL TIME SALES ADVISOR AT BY MALENE BIRGER COPENHAGEN

By Malene Birger is currently seeking a full-time Sales Advisor to join our Retail Team at our

Shop-in-Shop in Magasin – Kongens Nytorv.

The Position

As a trusted Full-time Sales Advisor ad By Malene Birger, you are bound to provide an exceptionally high level of

luxury service to all guests and clients visiting our brand, while striving to grow client data base to ensure loyalty

and retention. You drive sales and client loyalty through refined product knowledge and cater to our polished

selling ceremony to deliver a profitable sales performance.

You always act as a vital Ambassador for the brand and go forward as an example.

Being proactive by heart you adapt to the daily challenges by doing the utmost to achieve targets, with the client’s

best interest at heart.

Main Responsibilities & Tasks

• Proactively develop authentic relationships with new and existing clients through private appointments

and boutique walk-ins.

• Master product ranges and fashion styling to deliver bespoke recommendations, withing all categories.

• Execute Brand signature selling ceremony consistently and provide constructive feedback to Store

Manager/Management to ensure relevant and seasonal appropriate ceremonies.

• Thoughtful fitting, cross category presentation and elegant packaging/presentation.

• Meet and exceed weekly/monthly/annual sales targets; drive progressive Average Order Value and Units

Per Order performance, through expert upselling and cross-category selling.

• Staying up to date on newest collections, selling initiatives, training standards and visual merchandising to

ensure best practice and impeccable client experiences

• Master the art of clienteling; manage CRM records, arrange private appointments, track client purchase

history, client preferences, follow-ups and gifting notes.

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• Support impeccable visual merchandising standards, window and floor styling, and seasonal launches.

• Mentor new & part-time colleagues during shifts; contribute to a positive team culture and provide

constructive feedback to ensure Brand standards are always met.

• Participate in store Meetings, brand Trainings and in Store events

• Ensure end-of-day reporting to Store Manager according to standards

Key Performance Indicators (KPI ́s) used to measure the success of the role

• Personal sales performance

• Daily/Weekly/Monthly Sales Target

• Average Sales per Client (value & units)

• Return vs Swap

• Client feedback

• Conversion rate

• Client Retention

• CRM Sign-up & Completeness

• Clienteling Engagement

Skillset and Attributes

Professional Skills

• +2 years of working experience, preferably withing luxury or premium retail

• Customer centric and reliable

• Exceptional interpersonal, presentation and consultative selling skills.

• Proficient with POS, CRM and inventory systems

• Ability to work flexible hours weekends/evenings

• Comfortable with being measured on KPI targets

• Ability to follow guidelines

Personal Attributes

• Smiling, Outgoing and a strong Communicator

• Ability to convey best practice

• Mentor/Motivator (new and part-time employees)

• On brand in terms of grooming & presentation

• Trustworthy with great respect for other people & clients

• Authentic and profound with a strong sense of individual style

• A Flexible Team player and proactive self-starter

We Offer

We offer a full-time position at By Malene Birger, starting as soon as possible, where you will become part of a

dynamic and inspiring environment within a luxury fashion brand.

You will receive a salary package including pension scheme, paid vacation, as well as benefits, including attractive

employee discounts and a curated seasonal uniform/wardrobe that reflects the brand’s aesthetic.

The role provides ongoing training and development to strengthen your product knowledge, clienteling skills, and

overall career growth, while giving you the opportunity to work alongside a highly professional and passionate

team.

You will be part of a workplace that values creativity, individuality, and strong team spirit, with access to exclusive

brand events, training, and seasonal launches, all within a performance-driven culture that supports both personal

and professional development.

HOW TO APPLY:

Submit your application and CV via this link:

We welcome applications from diverse backgrounds. This is a hands-on role where curiosity, attention to detail,

and a desire to grow will be key to your success, if you ́re passionate about fashion and driving measurable results.

ABOUT THE COMPANY

BY MALENE BIRGER is a womenswear house defined by sophisticated Scandinavian minimalism and a purposeful,

elevated design ethos. Guided by integrity and designed with intention, each collection is crafted with longevity in

mind — refined fabrics, feminine detailing, and enduring silhouettes that speak to a sense of luxurious utility.

Founded in 2003 by Danish designer Malene Birger, the brand entered a new era in 2020 with a complete

reimagining of its visual identity. From the introduction of a signature monogram to the considered evolution of its

collections and retail environments, the house offers a modern, intelligent wardrobe for the multifaceted woman.